
In a city like Los Angeles, IT failures don’t just slow things down, they cost you real business. Whether you’re running a law office in Brentwood, a clinic in Westwood, or a creative agency in Santa Monica, a single tech issue can stall operations, delay critical work, or expose sensitive client data. Missed deadlines, lost revenue, compliance risks, and damaged trust are all on the line when your systems aren’t secure and stable.
For small and midsize businesses across L.A., downtime isn’t just inconvenient. It’s a liability. That’s why dependable IT support has shifted from a nice-to-have to a business-critical investment. In this guide, we’ll break down what “reliable” really means, what risks it protects you from, and how a local managed IT partner like ZZ Computer can help you scale confidently without the fear of failure.
IT downtime isn’t theoretical. According to the 2024 “IT Outages: Costs and Containment” report by Enterprise Management Associates (EMA), the average cost of unplanned IT downtime has escalated to $14,056 per minute, with large enterprises facing costs up to $23,750 per minute. (Source: BigPanda via EMA)
Even a 45-minute internet outage during peak hours in Brentwood or Century City can cascade into missed opportunities and service delays—especially for legal offices, real estate brokerages, and medical providers.
Many providers say they offer reliable IT support. Few define what that means. Here’s what to expect from a best-in-class partner like ZZ Computer:
Real-time system monitoring that detects problems before they turn into failures. Whether it’s unusual login activity or a server performance spike, your IT partner should know before you do.
When your business operates in L.A., remote-only IT support isn’t always enough. You need a team who can be in your office, on-site, whether you’re in Beverly Hills, Westwood or along Wilshire Boulevard.
IT should support business goals, not just put out fires. A virtual CIO helps you plan budgets, upgrade infrastructure, and make sure your systems scale with your growth.
With cloud backups, redundant systems, and recovery planning, your operations should never grind to a halt. Even in a hardware failure or cyberattack, your data should be recoverable within hours—not days.
Here’s how different industries across Los Angeles benefit from proactive, localized support:
In each case, the need isn’t just for fast support—it’s for smart, scalable IT architecture built to handle sensitive data, high performance loads, and mission-critical uptime.
ZZ Computer has been serving the L.A. business community for over 35 years. Our clients choose us for more than just expertise—they value our consistency, proactive mindset, and neighborhood-level responsiveness. Here’s what sets us apart:
We don’t just fix issues. We design systems that prevent them.
If you’re tired of losing time and revenue to recurring tech issues—or worried that your current provider is too reactive—it may be time to switch to a true IT partner.
Get in touch with ZZ Computer today for a consultation. Whether you need fully managed IT services or co-managed support alongside your in-house team, we’re ready to help you build systems that are fast, secure, and built for long-term success.
Serving Greater Los Angeles: Brentwood, Beverly Hills, Century City, Westwood, and beyond.
Our goal is to rectify existing technology challenges that faces any company and find a cost effective solution to further advance the business productivity of our clients.
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We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.
Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to