What is Managed IT Service and Why it is Important

Managed IT services

Hosting a technology department to support IT services is resource-consuming for small businesses. A viable solution is to outsource managed IT service tasks and responsibilities to a Managed Service Provider. MSPs offer industry-specific implementations, high availability, and comprehensive management.

What is Managed IT Service

Managed IT services are tasks that are handled by a third party, most commonly in the context of business information technology services. The managed services model is a method of offloading general tasks to an expert in order to reduce costs, improve service quality, or free up internal teams to work on business-specific tasks. A managed service provider (MSP) is a company that provides these service offerings (MSP).

What are the Advantages of Utilizing Managed IT Services?

Managed IT services benefit both large and small organizations, as well as new and established businesses. The following are some of the advantages of using managed services:

Filling the Skills Gap

Managed services can be good for teams that don’t have the time, skills or experience to manage certain business functions on their own. Relying on an expert to provide a service allows your teams to focus on innovation without getting bogged down in routine task-to-solutions.


An MSP can focus on perfecting delivery of their specific service. You can worry less about outages because they are responsible for keeping the service available. Services and IT support are provided under an SLA, so it is clear what to expect from MSPs.

Cost Savings

Many managed services are dependent on variable cloud costs. These services can help you save money on personnel and training. It may be less expensive to hire a managed service provider rather than build in-house IT operations. Costs can also be more predictable, which aids in budgeting.

Types of Managed IT Services

Not all MSPs will offer all kinds of services. An MSP might include all the following services or specialize in just one. Regardless, it’s good to know what infrastructure is available if your business wants to utilize an MSP.

  • Managed Networks and Infrastructure:Managed network services are IT services provided by a third party to manage an organization’s network’s infrastructure, software, and technical support.
  • IT Security Services:Outsourced monitoring and management of security devices and systems are provided by a managed security service provider (MSSP). Managed firewall, intrusion detection, virtual private network, vulnerability scanning, and anti-viral services are standard services.
  • IT Support Services:High-quality IT support services can help your internal IT department focus on projects that bring value to the business. Having the proper support in place can ensure that your business will always operate as safely and efficiently. The more technology you implement, the more problems that can arise.
  • Managed Print Services:Managed Print Services (MPS) are services offered by an external provider to optimize or manage a company’s document output. The main components provided are needs assessment, selective or general replacement of hardware, and the service, parts and supplies needed to operate new and/or existing hardware.
  • Managed Cloud Infrastructure:Managed cloud services provide partial or full management of a client’s cloud resources or infrastructure. Migration, configuration, optimization, security, and maintenance are all examples of management responsibilities.
  • Software as a Service (SaaS)Software as a service (SaaS) is one of three main categories of cloud computing. Unlike IaaS and PaaS, SaaS products are frequently marketed to both B2B and B2C users. Products range from personal entertainment, such as Netflix, to advanced IT tools.
  • Managed Mobility Services:MMS is the procurement, deployment, and management of mobile devices and apps, as well as PC software and services that connect out-of-office workers to the enterprise environment.
  • Managed Communication Services:This service provides communication infrastructure such as messaging software, VoIP (voice over internet protocol), data, and video. In some cases, an MSP can function as a third-party call center.
  • Cloud-Based Managed Services:
    Managed cloud services are the partial or complete management and control of a client’s cloud platform. By using a managed cloud service provider, a business can ensure its cloud resources run efficiently. Outsourcing cloud management also allows businesses to avoid new hiring and training costs.

What Industries Needs Managed IT Services?

IT managed services providers cover several verticals. ZZ Computer’s diverse background combines knowledge of information technology support and IT consulting services. Here are some industries that should consider investing in IT managed services.

Health/Dental Care Industries

As the healthcare industry evolves and expands into the digital age, it is critical to maintain HIPAA compliance and protect PHI. While health/dental care is a technical and regulatory challenge, we have a strong track record of success working with healthcare partners. We also understand the significance of developing and maintaining HIPAA-compliant solutions. We specialize in the implementation of secure Electronic Health Record (EHR) systems.


Technology provides students with easy access to information, accelerated learning, and enjoyable opportunities to put what they’ve learned into practice. It allows students to explore new subjects and deepen their understanding of complex concepts, which is especially useful in STEM. As data from student records and financial information is stored online or in the cloud, institutions must maintain FERPA compliance.


Government agencies are tasked with paying for tech, too. Managed services providers can house and support systems in order to greatly utilize a local government’s workforce. We work closely with our clients to create and maintain networks that meet Federal Information Processing Standards (FIPS) for security.


E-commerce growth is showing no signs of stopping. Retailers must ensure their data centers have the resilience, security and scalability to handle their business needs. As a managed services provider, we offer 24x7x365 support. We also provide security and regulation expertise surrounding Payment Card Industry Data Security Standard.

Property Management

Real estate and property management services would benefit greatly from a managed services provider. Technology allows a property manager to access information quickly during tenant turnover or emergencies. It also helps them create new marketing material on the fly, saving them money in costly out-of-household extra

Final Thoughts

Managed IT Services to help companies develop and maintain robust technology environments. They offer cost-effective and customizable solutions that solve many immediate operational challenges. Managed IT services allow organizations to focus on core projects and strategic initiatives, instead of the day-to-day operations.