IT Issues and It Support

IT problems can be defined as any issues that an individual or company faces with their computer systems. It is a broad term that can encompass anything from hardware and software problems to network security concerns. Businesses need to have a plan in place to deal with the most common IT problems as they can often lead to lost productivity and revenue. There are many different ways to address IT problems, and the best approach will often depend on the specific problem that is being faced.

Neglecting a Backup and Disaster Recovery Plan with Secure Data Storage

If your business doesn’t have a backup and disaster recovery plan in place, you could be in for some serious trouble if something happens to your data storage or IT systems. Even if you have a small business, technology is becoming increasingly essential, and any type of outage could be devastating. By having a plan in place, you can help ensure that your business operations can recover quickly and avoid any major disruptions.

There are several different things that you need to consider when creating your backup and disaster recovery plan in order to avoid data breaches. First, you need to determine what type of backup system is right for your business operations. There are a variety of different options available, so you’ll need to choose the one that best fits your needs. You also need to decide how often you want to backup your data, as well as how you want to store it.

Once you have your backup system in place, you need to test it regularly to make sure that it’s working properly. You never know when you might need to use it, so it’s important to be prepared. In the event of a disaster, you’ll also need to have a plan for how you’re going to restore your data. This can be a complex process, so it’s important to have everything in place before you need it.

Out of Date Software Leads to Slow Performance

One of the most important things you can do to keep your business running smoothly is to make sure that all of your software is up to date. Hackers are constantly finding new ways to exploit vulnerabilities, and if your software is out of date, you could be at risk. By keeping everything up to date, you can help protect your business and keep it running smoothly. IT problems can be a big pain, but by staying on top of updates, you can help avoid potential problems. 

Network Security- Mismanaging Your Passwords

One of the IT issues that businesses need to avoid is not managing their passwords properly. Strong passwords that are unique and not easily guessed are essential. Changing them regularly and avoiding using the same password for multiple accounts is also important. By managing your passwords properly, you can help keep your business safe from hackers.

IT professionals recommend that businesses use a password manager to generate and store passwords. Using a password manager can help ensure that passwords are strong and unique and that they are changed regularly. Password managers can also help businesses avoid using the same password for multiple accounts.

IT professionals also recommend that businesses use two-factor authentication whenever possible. Two-factor authentication adds a layer of security by requiring a second form of verification, such as a PIN or fingerprint, in addition to a password.

By following these recommendations, businesses can help keep their data and systems safe from hackers.

Cyber Security- Unsecured Wireless Networks

If you have a wireless network, it’s important to make sure that it’s properly secured. Hackers can easily access unsecured networks using a remote wifi connection and steal data or initiate cyber attacks. By securing your wireless network, you can help protect your business and keep it running smoothly. IT issues can be costly and time-consuming, so it’s worth taking the time to set up cyber security for your wireless network. Here are some tips to help you get started:

  1. Use strong passwords: A strong password is at least eight characters long and includes a mix of upper and lowercase letters, numbers, and symbols. Avoid using easily guessed words like “password” or your business name to ensure information security.

  2. Use encryption: Encryption is a way of protecting your data as it travels across the network. When data is encrypted, it’s much more difficult for cyber criminals to access it.

  3. Change the default SSID: The SSID is the name of your wireless network. Many routers come with a default SSID,  which is often easy to guess. Change the SSID to something unique and not easily guessed.

  4. Turn off guest access: If you don’t need to allow guests on your network, it’s best to turn off this feature. This will help to keep your network more secure.

  5. Keep your software up to date:  Regularly update your router’s firmware and your computer’s operating system and cyber security software. These updates often include new features and cyber security fixes.

By following these tips, you can help to keep your wireless network secure. IT issues can be a hassle, but by taking some simple steps, you can help prevent cyber attacks.

Having Untrained Employees

One of the most important things you can do to avoid IT issues is to train employees. They need to know how to use the systems and software that you have in place, and they need to know what to do if something goes wrong. By training your employees, you can help avoid a lot of potential problems.

If your employees are not properly trained, they may not know how to use the systems and software that you have in place. This can lead to technology issues, as training employees may not be able to troubleshoot problems or may inadvertently cause problems. Furthermore, untrained employees may also be more likely to make mistakes that could lead to IT issues.

To avoid these problems, it is important to train your employees on how to use the systems and software that you have in place. Additionally, it is also a good idea to provide training on IT best practices and procedures. By doing this, you can help ensure that your employees are better equipped to avoid IT issues.

Not Monitoring Your Systems

If you’re not monitoring your IT department systems, you could be in for some serious trouble down the line. IT issues can cause major disruptions to your business, so it’s important to keep an eye on things and take action to fix any problems as soon as possible.

There are a few different ways to monitor your IT systems. You can do it manually, or you can use automated tools to help you keep track of things.

Manually checking your IT systems is a good way to get a feel for how they’re running. You can look at things like slow performance data, error logs, and system updates to see if any areas need improvement. This can be a time-consuming process, but it’s worth it to make sure your systems are running smoothly.

You can also use automated tools to help you monitor your IT systems. These tools can provide you with real-time data so you can see how your systems are performing. They can also help you identify any potential problems so you can take action to fix them.

Automated tools are a great way to keep your IT systems running smoothly. They can save you time and help you avoid potential problems. However, they’re not a replacement for manual monitoring. You should still check your IT systems manually regularly to make sure everything is running smoothly.

Not Working with a Managed IT Services Provider

By not working with a managed IT provider, you’re more likely to run into an IT problem even if you have IT staff in-house. These IT issues can lead to downtime, lost productivity, and frustration for your employees. Many businesses need additional support to maintain regular maintenance as well as have access to a 24 hour service desk. It just makes sense to have 3rd party monitoring, backups, and management of all critical systems. While it’s possible to avoid IT issues by taking a reactive approach, it’s much easier to avoid them altogether by working with a managed IT services provider like ZZ Computer. With our help, you can keep your business running smoothly and avoid the IT problem before it has a chance to happen. 


While there are many potential IT issues your business could face, these seven should be at the top of your list to avoid. By addressing these problems proactively, you can help improve your business’s performance and a data breach. If you’re not sure where to start, the support team at ZZ Computer can help. Give us a call!